The LogMom app is out now App Store Google Play
LogMom
Module 04 / 18

Learner Portal

Your learners stop emailing you for updates.

They log in, see exactly how far through they are, upload evidence from their phone and message their assessor. Unlimited learners on every plan — they never count as staff seats.

Learner on mobileViewing evidence brief
9:41■ ■ ■
Hi Aisha
NVQ L2 · 68% complete
Unit 202 · needs: 3 site photos + 1 signed observation
Straight from the phone

Evidence upload, wherever the work happens.

Photos from a site, a signed observation snapped in a corridor, a PDF from an employer — learners upload from their phone and the file lands on their record, filed under the right year.

  • Camera and photo library upload · one tap
  • Big video files chunked in the background
  • Offline queue · sends when signal returns
  • Files auto-file under learner / year on your side
Auto-foldersPer-learner · per-year
Uploads route to learner / year automatically. No admin filing.
Message the assessor

Two-way, in-context, on the record.

Every conversation between learner and assessor happens on the learner record — searchable, exportable, and visible to whoever needs to step in.

  • Learner ↔ assessor in-portal messaging
  • Thread lives on the learner timeline
  • Whole team can see and step in as needed
  • Nothing hidden in WhatsApp or personal email
Next-action timelineStep 1/5
Enquiry logged
Wed 10:02
Owner assigned
Wed 10:04 · Priya
First contact
Wed 15:11 · SMS
Qualified
Thu 09:22
Converted
Fri 11:40
Runs the funnel too

From enrolled to certified, on their own.

The portal is the funnel: learners see what's next, chase their own evidence, and finish on time — because they can see the finish line.

  • Progress bar, next-step prompts, expiry alerts
  • Certificate downloadable the moment IQA signs off
  • Renewal reminders arrive before they lapse
  • Nudges the completions numbers — measurably
FunnelLast 30 days
Enquiries
Contacted
Qualified
Approved
38% of enquiries land as approved learners.
Everything in Learner Portal

The full list, included on every paid plan.

No feature caps, no upgrade prompts. Pick a tier by team size — the product doesn’t change between plans.

Portal features12 items

  • Personal login per learnerYes
  • Magic-link sign-in supportedYes
  • Live progress at unit + criterionYes
  • Evidence upload from mobileYes
  • Photo + video capture in-appYes
  • Two-way messaging with assessorYes
  • Certificate download in-portalYes
  • Invoice access + downloadYes
  • Upcoming sessions viewYes
  • Next-step prompts + expiry alertsYes
  • Unlimited learners on every paid planYes
  • Learner document libraryYes

Security6 items

  • GDPR-compliant by designYes
  • Learner sees only their own dataYes
  • UK-region storageYes
  • Self-service data exportYes
  • Right-to-erasure request from portalYes
  • Session + action audit logYes

Advanced features4 items

  • Offline queue · syncs when signal returnsYes
  • White-labelled with your brandYes
  • Full conversation thread on the recordYes
  • File-share links · expiringYes
Explore other modules

All 18 hang together. Pick where the next thread runs.

See all 18 →
FAQ

The five things that actually stop people signing up.

Still something open? Ask it on the walkthrough — we’ll use your own qualifications in the demo workspace.

  • We've got eight years of records in spreadsheets.
    CSV import is supported for learners, qualifications, certifications and invoices. Your onboarding includes a 30-minute call where we map your actual exports — including the messy ones with merged cells and a header row three rows down. You don't have to tidy them up first.
  • Our qualification isn't a standard one.
    29 common UK qualifications ship as seeds and 15+ awarding bodies are pre-loaded, but you can add bespoke qualifications under any awarding body — including your own internal awarding body for in-house programmes that nobody else accredits.
  • Will assessors see learners they shouldn't?
    No. An assessor sees only the learners they're assigned to. Six roles ship out of the box — Admin, Programme Manager, Admissions Officer, Assessor, Finance and Viewer — each with 40+ granular permissions you can edit, or you can build custom roles from scratch.
  • What happens to our data if we leave?
    You get a full export on cancellation and a 30-day grace window, then permanent deletion on request as GDPR requires. No contract, no notice period — cancel from billing settings and the account runs to the end of the cycle you've paid for.
  • How long until we're actually running on it?
    A guided setup wizard, a sample-data workspace to learn on before you touch live records, then your CSV mapping call. Most centres are running their real cohorts within a week.
See it with your own qualifications in it

Manage with confidence.

Set the workspace up in an afternoon, import your learners from CSV, and watch the first renewal reminder go out on its own.

Start 14-day free trialBook a 20-minute walkthroughEmail me the module list (PDF)

GDPR-complaint · Trial requires a card